# Request Kensat Player data deletion

Follow the [data deletion instructions](https://kensatplayer.com/player-data-deletion) and send a private request through the support form. Include an App MAC if available and state the scope of the request. Do not include Device Keys, passwords, playlist links or payment data.

The team verifies ownership, confirms the scope, deletes applicable device and associated records, and explains any required retention. Resetting local app data is separate from deleting server records. Your content provider handles its own records.